HP Officejet 4500
HP Officejet 4500 -
Step 5: Make sure the wireless version of the HP device is set as the default printer driver (Window
Contents
Get started
Print
Scan
Copy
Fax
Work with ink cartridges
Solve a problem
Technical information
HP supplies and accessories
Additional fax setup
Network setup (some models only)
Device management tools
Errors (Windows)
Index
HP Officejet 4500
>
Solve a problem
>
Solve wireless problems (some models only)
>
Advanced wireless troubleshooting
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Step 5: Make sure the wireless version of the HP device is set as the default printer driver (Window
HP Officejet 4500 -
Step 5: Make sure the wireless version of the HP device is set as the default printer driver (Window
HP Officejet 4500 > Step 5: Make sure the wireless version of the HP device is set as the default printer driver (Window
Contents
Get started
Accessibility
Eco-Tips
Understand the device parts
Front view
Printing supplies area
Back view
Use the product control panel
Overview of buttons and lights
Change product settings
Select the mode
Change product settings
Types of messages
Status messages
Warning messages
Error messages
Critical error messages
Finding the device model number
Select print media
Recommended papers for printing and copying
Recommended papers for photo printing
Tips for selecting and using media
Load an original on the scanner glass
Load an original in the automatic document feeder (ADF)
Load media
Maintain the device
Clean the scanner glass
Clean the exterior
Clean the automatic document feeder (ADF) (Some models only)
Turn off the device
Print
Print documents
Print documents (Windows)
Print documents (Mac OS X)
Print brochures
Print brochures (Windows)
Print brochures (Mac OS X)
Print on envelopes
Print on envelopes (Windows)
Print on envelopes (Mac OS X)
Print a Web page
Print a Web page (Windows)
Print a Web page (Mac OS X)
Print photos
Print photos on photo paper (Windows)
Print photos on photo paper (Mac OS X)
Print on special and custom-sized paper
Print on special or custom-sized paper (Windows)
Print on special or custom-sized paper (Mac OS X)
Print borderless documents
Print borderless documents (Windows)
Print borderless documents (Mac OS X)
Scan
Scan an original
Scan an original from the product control panel
Edit a scanned document using optical character recognition (OCR) software
Copy
Copy documents
Change copy settings
Fax
Send a fax
Send a basic fax
Send a fax manually from a phone
Send a fax using monitor dialing
Send a fax from memory
Schedule a fax to send later
Send a fax to multiple recipients
Send a fax in Error Correction Mode
Receive a fax
Receive a fax manually
Set up backup fax
Reprint received faxes from memory
Poll to receive a fax
Forward faxes to another number
Set the paper size for received faxes
Set automatic reduction for incoming faxes
Block junk fax numbers
Add numbers to the junk fax list
Remove numbers from the junk fax list
Print a Junk Fax Report
Receive faxes to your computer (Fax to PC and Fax to Mac)
Fax to PC and Fax to Mac requirements
Activate Fax to PC and Fax to Mac
Modify Fax to PC or Fax to Mac settings
Turn off Fax to PC or Fax to Mac
Change fax settings
Configure the fax header
Set the answer mode (Auto answer)
Set the number of rings before answering
Change the answer ring pattern for distinctive ring
Set the fax error correction mode
Set the dial type
Set the redial options
Set the fax speed
Set the fax sound volume
Fax over Internet Protocol (FoIP)
Use reports
Print fax confirmation reports
Print fax error reports
Print and view the fax log
Clear the fax log
Print the details of the last fax transaction
Print a Caller ID History Report
Work with ink cartridges
Information about ink cartridges
Check the estimated ink levels
Handle the ink cartridges
Replace the ink cartridges
Store printing supplies
Advanced ink cartridge maintainance
Align the ink cartridges
Clean the ink cartridges
Solve a problem
HP support
Obtain electronic support
HP support by phone
Before you call
Phone support period
Telephone support numbers
After the phone support period
General troubleshooting tips and resources
Solve printing problems
The device shuts down unexpectedly
Error message appears on control-panel display
Alignment fails
The device is not responding (nothing prints)
Device takes a long time to print
Blank or partial page printed
Something on the page is missing or incorrect
Placement of the text or graphics is wrong
The device prints half a page, then ejects the paper
Poor print quality and unexpected printouts
Solution 1: Use genuine HP cartridges
Solution 2: Check the paper
Solution 3: Wait a short period of time (if possible)
Solution 4: Check the print settings
Step 1: Check the print quality settings
Step 2: Check the Print in Grayscale setting
Solution 5: Check estimated ink levels and replace low or empty ink cartridges
Solution 6: Print and evaluate a diagnostic report and troubleshoot defects
Print Quality Diagnostic Report
Self-Test Report
Solution 7: Clean the ink cartridges
Solution 8: Align the ink cartridges
Solution 9: Replace the problem ink cartridge
Solution 10: Service the product
Clean the area around the ink nozzles
Solve paper-feed problems
Solve copy problems
No copy came out
Copies are blank
Documents are missing or faded
Size is reduced
Copy quality is poor
Copy defects are apparent
The device prints half a page, then ejects the paper
Paper mismatch
Solve scan problems
Scanner did nothing
Scan takes too long
Part of the document did not scan or text is missing
Text cannot be edited
Error messages appear
Scanned image quality is poor
Scan defects are apparent
Solve fax problems
The fax test failed
Solve wired (Ethernet) network problems (some models only)
General network troubleshooting
Network port created does not match device IP address (Windows)
Solve wireless problems (some models only)
Basic wireless troubleshooting
Advanced wireless troubleshooting
Step 1: Make sure your computer is connected to your network
Step 2: Make sure that the HP device is connected to your network
Step 3: Check to see if the firewall software is blocking communication
Step 4: Make sure the HP device is online and ready
Step 5: Make sure the wireless version of the HP device is set as the default printer driver (Window
Step 6: Make sure the HP Network Devices Support service is running (Windows only)
Add hardware addresses to a wireless access point (WAP)
Configure your firewall to work with HP devices
Solve device management problems
Embedded Web server cannot be opened
The EWS is only available in English
Troubleshoot installation issues
Hardware installation suggestions
Software installation suggestions
Understand the Printer Status Report and Self-Test Report
Understand the network configuration page (some models only)
Clear jams
Clear paper jams
Avoid paper jams
Technical information
Warranty information
Hewlett-Packard limited warranty statement
Ink cartridge warranty information
Device specifications
Physical specifications
Product features and capacities
Processor and memory specifications
System requirements
Network protocol specifications (Some models only)
Embedded Web server specifications (some models only)
Media specifications
Understand supported sizes
Understand supported media types and weights
Set minimum margins
Guidelines for two-sided (duplex) printing
Print resolution
Print specifications
Copy specifications
Fax specifications
Scan specifications
Operating environment
Electrical requirements
Acoustic emission specification
Regulatory information
FCC statement
Notice to users in Korea
VCCI (Class B) compliance statement for users in Japan
Notice to users in Japan about the power cord
Noise emission statement for Germany
LED indicator statement
Notice to users of the U.S. telephone network: FCC requirements
Notice to users of the Canadian telephone network
Notice to users in the European Economic Area
Notice to users of the German telephone network
Australia wired fax statement
Regulatory information for wireless products
Exposure to radio frequency radiation
Notice to users in Brazil
Notice to users in Canada
Notice to users in Taiwan
European Union regulatory notice
Regulatory model number
Declaration of conformity
Environmental product stewardship program
Paper use
Plastics
Material safety data sheets
Recycling program
HP inkjet supplies recycling program
Disposal of waste equipment by users in private households in the European Union
Power consumption
Chemical Substances
RoHS notices (China only)
Third-party licenses
HP Officejet 4500 Desktop
HP Officejet 4500
HP Officejet 4500 Wireless
HP supplies and accessories
Order printing supplies online
Supplies
Supported ink cartridges
HP media
Additional fax setup
Set up faxing (parallel phone systems)
Choose the correct fax setup for your home or office
Case A: Separate fax line (no voice calls received)
Case B: Set up the device with DSL
Case C: Set up the device with a PBX phone system or an ISDN line
Case D: Fax with a distinctive ring service on the same line
Case E: Shared voice/fax line
Case F: Shared voice/fax line with voice mail
Case G: Fax line shared with computer modem (no voice calls received)
Set up the device with a computer dial-up modem
Set up the device with a computer DSL/ADSL modem
Case H: Shared voice/fax line with computer modem
Shared voice/fax with computer dial-up modem
Shared voice/fax with computer DSL/ADSL modem
Case I: Shared voice/fax line with answering machine
Case J: Shared voice/fax line with computer modem and answering machine
Shared voice/fax line with computer dial-up modem and answering machine
Shared voice/fax line with computer DSL/ADSL modem and answering machine
Case K: Shared voice/fax line with computer dial-up modem and voice mail
Serial-type fax setup
Test fax setup
Network setup (some models only)
Change basic network settings
View and print network settings
Turn the wireless radio on and off (some models only)
Change advanced network settings
Set link speed
To View IP settings
To Change IP settings
Set up the device for wireless communication (some models only)
Understand 802.11 wireless network settings
To set up wireless communication using the device control panel with wireless setup wizard
To set up wireless communication using the installer (Windows)
To set up wireless communication using the installer (Mac OS X)
Connect the device using an ad hoc wireless network connection
To turn off wireless communication
To print a wireless test page
Reset wireless settings
Change the connection method
Guidelines for ensuring wireless network security
To add hardware addresses to a WAP
Other guidelines
Guidelines for reducing interference on a wireless network
Uninstall and reinstall the software
Device management tools
Toolbox (Windows)
Use the HP Solution Center (Windows)
HP Utility (Mac OS X)
Embedded Web server (some models only)
Errors (Windows)
Fax Memory Full
Device Disconnected
Ink Alert
Cartridge Problem
Solution 1: Install the ink cartridges correctly
Solution 2: Turn the product off and on
Solution 3: Clean the electrical contacts
Solution 4: Replace the ink cartridge
Paper Mismatch
The cartridge cradle cannot move
Paper Jam
Paper Jam
The printer is out of paper
Printer Offline
Printer Paused
Document failed to print
General printer error
Align cartridge
Index
HP Officejet 4500
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