HP Officejet 4500 - Embedded Web server cannot be opened

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Embedded Web server cannot be opened

Check your network setup

Make sure you are not using a phone cord or a crossover cable to connect the device
to the network.

Make sure the network cable is securely connected to the device.

Make sure the network hub, switch, or router is turned on and working properly.

Check the computer
Make sure the computer that you are using is connected to the network.

NOTE: To use the embedded Web server (EWS), the product must be connected
to a network using either an Ethernet or a wireless connection. You cannot use the
embedded Web server if the product is connected to a computer with a USB cable.

Check your Web browser

Make sure the Web browser meets the minimum system requirements. For more
information, see

System requirements


If your Web browser uses any proxy settings to connect to the Internet, try turning off
these settings. For more information, the documentation available with your Web

Solve device management problems


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Check the device IP address

To check the IP address of the product, obtain the IP address by printing a network
configuration page. Press the Setup button, select Network Setup, and then select
Print Network Settings.

Ping the device using the IP address from the command prompt.
For example, if the IP address is, type the following at the MS-DOS
Or, in Mac OS X, open Terminal (available in the Applications > Utilities folder) and
type the following: ping 123.123.123
If a reply appears, the IP address is correct. If a time-out response appears, the IP
address is incorrect.