Copies are blank
Check the media
The media might not meet Hewlett-Packard media specifications (for example, the
media is too moist or too rough). See
for more information.
Check the settings
The contrast setting might be set too light. Use the Copy button on the device control
panel to create darker copies.
Check the trays
If the product has an automatic document feeder (ADF) and you are copying from the
ADF, make sure that the originals have been loaded correctly. For more information,
Load an original in the automatic document feeder (ADF)
Solve a problem