![background image](https://i.printerdoc.net/HP Officejet 4500/en/HP Officejet 4500_en094.png)
Solution 9: Replace the problem ink cartridge
If you saw defects on the Print Quality Diagnostic Report or Self-Test Report and cleaning
and alignment did not help, replace the problem ink cartridge. For instructions, see
Replace the ink cartridges
.
If the issue persists, continue to the next step.