The product is currently offline. While offline, the product cannot be used.
To change the product's status, complete the following steps.
1. Click Start, point to Settings, and then click Printers or Printers and Faxes.
- Or -
Click Start, click Control Panel, and then double-click Printers.
2. If the printers listed in the dialog box are not being displayed in Details view, click the View
menu, and then click Details.
3. If the product is Offline, right-click the product, and click Use Printer Online.
4. Try using the product again.