Paper Jam
Paper has become jammed in the product.
Before you try to clear the jam, check the following:
•
Make sure that you have loaded paper that meets specifications and is not wrinkled, folded, or
damaged. For more information, see
Media specifications
.
•
Make sure that the product is clean. For more information, see
Maintain the device
.
•
Make sure that the trays are loaded correctly and are not too full. For more information, see
Load media
.
For instructions on clearing jams, as well as more information about how to avoid jams, see
Clear
jams
.
Paper Jam
Paper has become jammed in the automatic document feeder (ADF).
Paper Jam
213
Before you try to clear the jam, check the following:
•
Make sure that you have loaded paper that meets specifications and that is not wrinkled, folded,
or damaged. For more information, see
Media specifications
.
•
Make sure that the product is clean. For more information, see
Maintain the device
.
•
Make sure that the ADF is loaded correctly and is not too full. For more information, see
Load
an original in the automatic document feeder (ADF)
.
NOTE: Do not load photos in the ADF; this might cause damage to your photos.
For instructions on clearing jams, as well as more information about how to avoid jams, see
Clear
jams
.