![background image](https://i.printerdoc.net/HP Officejet 4500/en/HP Officejet 4500_en218.png)
General printer error
There was a problem with the product.
Appendix F
214
Errors (Windows)
![background image](https://i.printerdoc.net/HP Officejet 4500/en/HP Officejet 4500_en219.png)
Usually, you can resolve such problems by completing the following steps:
1.
Press the
(Power) button to turn off the product.
2. Unplug the power cord, and then plug in the power cord again.
3.
Press the
(Power) button to turn on the product.
If this problem persists, write down the error code provided in the message, and then contact HP
support. For more information about contacting HP support, see
HP support
.