General printer error
There was a problem with the product.
Usually, you can resolve such problems by completing the following steps:
(Power) button to turn off the product.
2. Unplug the power cord, and then plug in the power cord again.
(Power) button to turn on the product.
If this problem persists, write down the error code provided in the message, and then contact HP
support. For more information about contacting HP support, see