Device Disconnected
The computer cannot communicate with the product because one of the following events has
occurred:
•
The product has been turned off.
•
The cable connecting the product - such as a USB cable or a network (Ethernet) cable - has
been disconnected.
•
If the product is connected to a wireless network, the wireless connection has been broken.
To solve this problem, try the following solutions:
•
Make sure the product is turned on and that the
(Power) light is on.
•
Make sure the power cord and other cables are working and are firmly connected to the product.
•
Make sure the power cord is connected firmly to a functioning, alternating current (AC) power
outlet.
•
If the product is connected to a network, make sure the network is functioning properly. For more
information, see
Solve wired (Ethernet) network problems (some models only)
.
•
If the product is connected to a wireless network, make sure the wireless network is functioning
properly. For more information, see
Solve wireless problems (some models only)
.