Case F: Shared voice/fax line with voice mail
If you receive both voice calls and fax calls at the same phone number, and you also subscribe to
a voice mail service through your telephone company, set up the device as described in this section.
NOTE: You cannot receive faxes automatically if you have a voice mail service at the same
phone number you use for fax calls. You must receive faxes manually; this means you must be
available to respond in person to incoming fax calls. If you want to receive faxes automatically
instead, contact your telephone company to subscribe to a distinctive ring service, or to obtain
a separate phone line for faxing.
Additional fax setup
Back view of the device
Telephone wall jack
Use the phone cord supplied in the box with the device to connect to the
You might need to connect the supplied phone cord to the adapter
provided for your country/region.
To set up the device with voice mail
1. Using the phone cord supplied in the box with the device, connect one end to your telephone
wall jack, then connect the other end to the port labeled 1-LINE on the back of the device.
You might need to connect the supplied phone cord to the adapter provided for your country/
NOTE: You might need to connect the supplied phone cord to the adapter provided for
If you do not use the supplied cord to connect from the telephone wall jack to the device,
you might not be able to fax successfully. This special phone cord is different from the phone
cords you might already have in your home or office.
2. Turn off the Auto Answer setting.
3. Run a fax test.
You must be available to respond in person to incoming fax calls, or the device cannot receive faxes.
You must initiate the manual fax before voicemail picks up the line.
If you encounter problems setting up the device with optional equipment, contact your local service
provider or vendor for further assistance.