HP Officejet 4500 - Case E: Shared voice/fax line

background image

Case E: Shared voice/fax line

If you receive both voice calls and fax calls at the same phone number, and you have no other office
equipment (or voice mail) on this phone line, set up the device as described in this section.

Back view of the device

Set up faxing (parallel phone systems)

181

background image

1

Telephone wall jack

2

Use the phone cord supplied in the box with the device to connect to the
1-LINE port
You might need to connect the supplied phone cord to the adapter
provided for your country/region.

3

Telephone (optional)

To set up the device with a shared voice/fax line
1.
Using the phone cord supplied in the box with the device, connect one end to your telephone

wall jack, then connect the other end to the port labeled 1-LINE on the back of the device.

NOTE: You might need to connect the supplied phone cord to the adapter provided for
your country/region.
If you do not use the supplied cord to connect from the telephone wall jack to the device,
you might not be able to fax successfully. This special phone cord is different from the phone
cords you might already have in your home or office.

2. Do one of the following:

If you have a parallel-type phone system, remove the white plug from the port labeled 2-
EXT on the back of the device, and then connect a phone to this port.

If you have a serial-type phone system, you might plug your phone directly on top of the
device cable which has a wall plug attached to it.

3. Now you need to decide how you want the device to answer calls, automatically or manually:

If you set up the device to answer calls automatically, it answers all incoming calls and
receives faxes. The device will not be able to distinguish between fax and voice calls in this
case; if you suspect the call is a voice call, you will need to answer it before the device
answers the call. To set up the device to answer calls automatically, turn on the Auto
Answer
setting.

If you set up the device to answer faxes manually, you must be available to respond in
person to incoming fax calls or the device cannot receive faxes. To set up the device to
answer calls manually, turn off the Auto Answer setting.

4. Run a fax test.
If you pick up the phone before the device answers the call and hear fax tones from a sending fax
machine, you will need to answer the fax call manually.
If you encounter problems setting up the device with optional equipment, contact your local service
provider or vendor for further assistance.